Privacy policy

We handle personal data responsibly, transparently, and in accordance with EU data protection laws.

Read the Policy
Last updated: 2026-02-24

This Privacy Policy describes how SysHead Labs, Bana Josipa Jelačića 22A, 40000 Čakovec, Croatia (“we”, “us”, “our”) collects, uses, and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable laws.

1. Data Controller

SysHead Labs
Bana Josipa Jelačića 22A
40000 Čakovec
Croatia, European Union
Email:
Website: www.syshead.com

2. Personal Data We Collect

We collect personal data only when voluntarily provided by you, including:

  • Name
  • Email address
  • Company name (if provided)
  • Message content submitted via contact forms
  • Technical data such as IP address, browser type, and basic analytics data

3. Purpose and Legal Basis for Processing

We process personal data for the following purposes:

  • Responding to inquiries (legitimate interest)
  • Providing services (contractual necessity)
  • Improving website functionality and security (legitimate interest)
  • Complying with legal obligations

We do not sell, rent, or trade personal data.

4. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, or as required by applicable law.

5. Data Sharing

We may share data with:

  • Hosting providers
  • Email service providers
  • IT and infrastructure service providers
  • Legal or regulatory authorities if required by law

All third parties are contractually obligated to protect your data.

6. International Data Transfers

As we operate globally, data may be processed outside the European Union. In such cases, we ensure appropriate safeguards in accordance with GDPR, including standard contractual clauses where applicable.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us.

8. Security Measures

We implement appropriate technical and organizational measures to protect personal data, including access controls, encryption where appropriate, and secure infrastructure practices.

9. Cookies

Our website may use essential and analytics cookies. Cookies are used to ensure proper website functionality and to improve user experience. You can control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be published on this page with a revised date.

By using our website, you acknowledge that you have read and understood this Privacy Policy.